PRICES
All prices subject to change without notice. All orders will be billed at prices in effect at the time of shipment. We reserve the right to correct any pricing errors prior to shipment.

TERMS
Invoices are due according to the terms on the account when set up. If an account is over their credit limit or past their terms, the customer will be notified that the account and/or any pending orders are on hold until the account is current or within their credit limit. All unearned discounts taken will be charged back. Due to processing fees, we are not able to honor Elite Dealer term discounts on credit card payments.

SERVICE CHARGES
A finance charge of one and one half percent per month or eighteen percent per annum will be charged when an invoice is past due and not paid according to our terms. This service charge will be applied to all invoices 30 days past due.

NEW ACCOUNTS
An initial order must meet our $250 minimum requirement. To avoid delays in shipping initial orders, we require that payment be made in full via a credit card. An open account status requires a completed Credit Application which includes a bank reference and three (3) trade references. A credit application is included on last page of this catalog.

CREDIT CARD PURCHASES
Visa, MasterCard, American Express, and Discover cards are accepted for purchases. Any prompt payment discounts are not available with this payment option. Minimum credit card charge is $50. Due to processing fees, we are not able to honor Elite Dealer term discounts on credit card payments.

WILL CALL AND COUNTER
Our front counter is for WILL CALL. Any orders you wish to pickup at the counter should be called into our order desk or placed online (select Will Call location in Checkout). Please allow two hours for processing before picking up your order.

MINIMUM INVOICE
Our minimum invoice is $100, excluding freight charges and tax. We reserve the right to add a surcharge on orders less than our required minimum.

FREIGHT ALLOWANCE
Full freight will be prepaid on stock orders in excess of $500 (subject to change without notice) by routing of our choice. Any deviation in routing, at the customer’s request, will be sent freight collect. All safes and other special price merchandise will be shipped FOB our warehouse. Factory direct shipments will be shipped FOB factory.

ACTIVE ACCOUNT STATUS
The minimum annual purchase to maintain active account status is $1500 per year.

DELIVERY
Shipments will be made by UPS Ground or carrier of our choice. If another carrier is requested, order is to be FOB shipping point regardless of dollar amount.

BACK ORDERS
Back orders are placed only at the request of the customer and therefore considered a separate order. Because of this, freight will be charged according to our freight policy regardless of the size of the order from which the back order is taken.

SPECIAL ORDERS
These are non-stock items ordered from regular vendors at the customer’s request. These orders may require payment in advance or a security deposit. Special order items are not returnable.

RETURN GOODS
To view our detailed return & warranty policies, click here.

SMS CONSENT COMMUNICATION
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. If you have consented to receive text messages from Southern Lock & Supply Co, you may receive conversational messages, such as: "Hello, this is... Reply STOP to opt out of SMS messaging from Southern Lock & Supply Co"

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to conversational purposes. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

You may opt in to receive SMS messages from Southern Lock & Supply Co by submitting an online form. You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at estore@southernlock.com or by calling 727-541-5536. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy. Message frequency may vary.

Terms updated 6/22/26.