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Frequently Asked Questions
Visit our registration link here and provide your contact info to register for a web account. Upon email verification, you will receive instant online access.
Note: If we cannot verify your account using the email address you provide, your online account will be pending and you will receive access once approved (usually within 1 business day).
If you are not a Southern Lock customer, you will first need to complete the Southern Lock account application here.
If you have a large number of items to order, the Upload Order function is a convenient way to add a lot of items into your cart without having to search each item.
Check out our Order Upload Guide here.
Good catch! We appreciate your letting us know of any new-site-funkiness. That includes typos, broken links, missing/incorrect images, or wonky HTML.
To report a bug, please email estore@southernlock.com (it helps to include a screenshot of the error too).