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Automotive
Gate and Fence Hardware
Doors, Hinges, and Pivots
Locksmith Tools
Key Machines
Cabinet Locks
Door Control
Electronic Hardware
High Security
Keyblanks
Key Cabinets
Key Rings, Clips, Tags
Misc. Non-Locking Hardware
Misc. Locking Hardware
NSP Products
Padlocks
Cylinders & Repair Parts
Safe Locks & Safes
Door Locks
   

SALES & FREIGHT POLICY

PRICES

All prices subject to change without notice. All orders will be billed at prices in effect at the time of shipment.

TERMS

Invoices are due according to the terms on the account when set up. If an account is over their credit limit or past their terms, the customer will be notified that the account and/or any pending orders are on hold until the account is current or within their credit limit. All unearned discounts taken will be charged back.

SERVICE CHARGES

A finance charge of one and one half percent per month or eighteen percent per annum will be charged when an invoice is past due and not paid according to our terms. This service charge will be applied to all invoices 30 days past due.

NEW ACCOUNTS

An initial order must meet our $250 minimum requirement. To avoid delays in shipping initial orders, we require that payment be made in full via a credit card. An open account status requires a completed Credit Application which includes a bank reference and three (3) trade references. A credit application is included on last page of this catalog.

CREDIT CARD PURCHASES

Visa, MasterCard, American Express, and Discover cards are accepted for purchases. Any prompt payment discounts are not available with this payment option. Minimum credit card charge is $50.

WILL CALL AND COUNTER

Our front counter is for WILL CALL. Any orders you wish to pickup at the counter should be called into our order desk. Please allow two hours for processing before picking up your order.

MINIMUM INVOICE

Our minimum invoice is $100, excluding freight charges and tax. We reserve the right to add a surcharge on orders less than our required minimum.

FREIGHT ALLOWANCE

Full freight will be prepaid on stock orders in excess of $500 (subject to change without notice) by routing of our choice. Any deviation in routing, at the customer’s request, will be sent freight collect. All safes and other special price merchandise will be shipped FOB our warehouse. Factory direct shipments will be shipped FOB factory.

Effective Monday, May 16th – Free Freight Minimums
ELITE DEALERS (Greater than $15,000 in total sales) to $250
All other Dealers will receive Free Freight at $500

ACTIVE ACCOUNT STATUS

The minimum annual purchase to maintain active account status is $1500 per year.

DELIVERY

Shipments will be made by UPS Ground or carrier of our choice. If another carrier is requested, order is to be FOB shipping point regardless of dollar amount.

BACK ORDERS

Back orders are placed only at the request of the customer and therefore considered a separate order. Because of this, freight will be charged according to our freight policy regardless of the size of the order from which the back order is taken.

SPECIAL ORDERS

These are non-stock items ordered from regular vendors at the customer’s request. These orders may require payment in advance or a security deposit. Special order items are not returnable.

RETURN GOODS

All software purchases are non-refundable/returnable. No merchandise will be accepted for return without an assigned RGA number. This can be achieved by contacting our customer service department at our main office. All returns must be made within 30 days of purchase and the original invoice number will be necessary to process the credit. Certain items such as special orders, books, or tools, cannot be returned. All products should be free of defects in material and workmanship and to perform the work for which they were designed. Any defective merchandise will be returned to the factory for their inspection. The appropriate disposition (credit, replacement, or repair) of this merchandise will be made based on the factory's recommendation. No deductions from payment will be allowed until a formal credit has been issued from our accounting department. Any merchandise to be returned must be sent prepaid to our Largo office.

Please Note: Any returned merchandise must be in re-salable condition and may not be marked on or priced in any way. Returned merchandise is subject to a restocking fee of up to 50%, based on manufacturers’ requirements.

CLAIMS

All claims for shortage and/or damage must be reported within 5 days. If any shipment is lost and/or damaged by the delivering carrier, it is the purchaser’s responsibility to file the appropriate claim forms with the delivering carrier.

Terms updated 7/15/22.